
Last week when July/Aug issue FF newsletter was released I am very surprised my name was listed as one of the 3 who won last issue quiz. The prizes were FF PREMIUM membership and 1 month membership for my friend, I checked with FF AMK Hub counter staff told me to wait for call to collect prize.
Last night receive call from AMK Hub staff that their marketing told them only 1 month membership for my friend and asked me when I can collect it and I have to personally sign for the gift,
Then I asked how about Premium membership? He told me no, marketing did not say. Walao I am very pissed. I told him how can you expect me to accept only half the prize? Can you tell your marketing that why would I want to spend time do the quiz submit it to WIN A GIFT FOR MY FRIEND??
The next thing is he said will check and call me back. He later call me to say that his manager has wrote to their marketing to ask them what happen to the Premium Membership and promise will let me know the outcome asap.
Updates July 14th:
On Friday I received call from the same guy while I was in Bangkok that I will get both prizes and asked me when I collect them. Surprisingly no apologies nor explanations. Anyway since I am not in Singapore I did not ask further just update this entry and remove my earlier posting abt the complains since they were no longer needed.